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Privacy policy

 

LIMITED LIABILITY COMPANY ‘EXPERT DIAGNOSTIC SYSTEMS’ (identification code: 45604645)  (hereinafter referred to as the “Clinic”, “we”, “our site”, “Tomos”) respects the right of users to privacy and undertakes to protect personal data in accordance with the requirements of Ukrainian legislation and international data protection standards.

 

1. Collection of personal data

 

We only collect data that is necessary to provide medical services, consultations, or feedback. Such data may include:

  • first name, last name, patronymic;
  • contact information (phone number, e-mail);
  • date of birth;
  • medical data obtained during consultations, diagnostics (CT, MRI);
  • data you leave in feedback forms on the site.

 

2. Purpose of data collection

 

Personal data is processed exclusively for:

  • appointment or examination;
  • provision of medical services;
  • maintaining medical records;
  • communication with the patient (messages, test results, reminders);
  • improving the quality of service and functioning of the site;
  • compliance with the requirements of current legislation.

 

3. Data use and transfer

 

We do not transfer personal data to third parties, except when necessary:

  • to provide medical services (for example, laboratories or consultants with whom we collaborate);
  • based on legal requirements (courts, law enforcement agencies, etc.).

All partners are required to comply with confidentiality requirements and ensure an appropriate level of data protection.

 

4. Data storage

 

Data is stored on secure servers and/or in medical information systems in compliance with technical and organizational security measures. The storage period is determined in accordance with legal requirements and the purpose of data processing.

 

5. User rights

 

You have the right:

  • know exactly what data is stored about you;
  • request their correction or deletion;
  • withdraw consent to processing;
  • file a complaint with the Commissioner for Human Rights of the Verkhovna Rada of Ukraine.

To exercise these rights, you can contact us by e-mail: privacy@tomos.in.ua.in.ua or via the feedback form on the website.

 

6. Cookies files

 

Our site may use cookies for analytics, to save user preferences, and to improve your experience. You can disable cookies in your browser settings.

 

7. Protection of information

 

We use modern technical means of data protection, including:

  • SSL encryption during data transmission;
  • limited employee access to information;
  • regular updates of security systems.

 

8. Policy changes

 

We may update this Privacy Policy from time to time. The most current version is always available at /en/privacy-policy.